March 03, 2012

How to uninstall Symantec Endpoint Protection WITHOUT the uninstall password

Steps to remove Symantec Endpoint Protection  WITHOUT knowing the uninstall password:
  1. Click on Start -> Run (or Window Key + R if you don’t have the Run menu item)
  2. Type smc -stop. If it prompts for a password, open regedit (Window Key + R; type regedit; hit ENTER) and then navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC. Look for the smcexit key, delete it, and then type smc -stop in the Run box again. Note: my key was called smcexit-test or something like that, but deleting it had the same effect.
  3. Now, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC. Look for the smcinstdata key; delete it.
  4. You should now be able to use Add/Remove programs (or Programs & Features in Vista & 7) to remove  without supplying the uninstall password.

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