May 09, 2012

Frequently Asked Questions - Sanchay Post Version 6.6.1


FAQ-Sanchay Post 6.6.1 - SDC Chennai
Software Development Centre, Chennai

Frequently Asked Questions - Sanchay Post Version 6.6.1

1. After entering the details in SB >> ECS Debits & Credits form, the transactions are not reflected in LOT.
After entering the details in the COUNTER login, the transaction should be authorized by the Supervisor. Only after the transaction is authorized by the supervisor, it will be reflected in the LOT.
2. Cleared RD PRSS/agent cheques are not shown in ‘RD PRSS Post Entries’ form for selection.
While preparing the cheque list, select the scheme as ‘RDPRSS’ in case of agent’s  providing softcopy of the list created through ‘RD Customer Package 3.0’ provided by SDC with version 6.6.1 . These RD PRSS cheques will be displayed in ‘Post RD PRSS Entries’ form for selection after clearance.
3. RD Bulk cheques are not shown in ‘RD Bulk Acceptance’ form.
While preparing the cheque list, select the scheme as ‘RDBULK’ if the list is to be entered manually through ‘Bulk Posting’ form. RD Bulk cheques will be displayed in ‘RD Bulk Acceptance’ form after clearance.
4. An error message ‘Total amount does not tally’ is received when the cheque is selected for RDPRSS posting/RD bulk acceptance. What is the procedure for calculating cheque amount in case of RD PRSS/RD agents?
RD cheques collected from customers / agents should be for amount payable after deduction of rebate and inclusive of default fee, if applicable. A separate cheque should be collected for each list.
5. We are unable to enter transactions for BPL accounts.
For entering transactions in BPL accounts use the SB >> asS - Debit and credit form (1310) >> Select manual and category as BPL. You will have to select category as INDP for INDP accounts, INWP for INWP accounts and so on.
6. While performing discharge in  'Encashment of other office KVP / NSC', an error 'To select type of discharge' is displayed.
Download Discharge_661.zip, unzip and run the patch from DBAnalyzer folder.
7. Can Interest Calculation be done after 1st of April?
  • For PPF - on any day after completion of transactions on the 31st of March
  • For SB & NSS - on any day after day begin has been performed for the 1st of April.
Interest is posted (inserted) in the ledger with transaction date as per rules.
8. While posting the transactions through 'RD >> Post PRSS Entries' form (Form no.1123) using the file generated through RD Customer Package, error message 'The application has failed to start because MFC30.dll was not found. Re-installing the application may fix this problem' is displayed.
Download MFCDLL.zip, unzip and copy the files to 'SP5 >> Comm' Folder.
9. In 'Reports >> NSC Reports >> Certificates Purchased through Agent' form, an error message 'No transactions available for this day' is displayed even when transactions are available for the day.
Download Reports2008.zip, unzip and copy the file to DBAnalyzer folder and run it once from the same location.
10. While doing PPF maturity closure in SOSB online module, CYI (Current Year Interest) is not shown / calculated.
  • Check whether all the patches for Version 6.6.1 available in our website are downloaded and copied to the respective folders (after unzipping) in all the clients running Sanchay Post.
  • Also ensure that previous financial year annual interest entry is available for that account.

Email issues related to this software to sblansupport@hotmail.com

Software Development Centre
O/o the Chief Postmaster General
Tamilnadu Postal Circle
Chennai - 600002
Phone: 044-65850861

Reactions:

2 comments:

Post a Comment

Related Posts Plugin for WordPress, Blogger...
Related Posts Plugin for WordPress, Blogger...