September 29, 2012

Speed Net patch 6 update


SpeedNet Version 3.1.2 Update 6 Release dated 29/09/2012


Index:
I.    Purpose of Release
II.   Prerequisites
III.  Upgradation Procedure
IV.  Feedback/Error Reporting

I. Purpose of Release:

1.  Revision of Domestic Speed Post tariff w.e.f 01.10.2012 vide BD Dte lr.no. 57-06/2011-BD&MD (pt) dated 21.09.2012.

2.  Restructuring of Speed Post Discount structure vide BD Dte lr.no. 57-03/2012-BD&MD dated 24.09.2012.

3.  Inclusion of 'South Africa' in the list of countries for Speed Post booking as per new EMS Standard Agreement between South Africa and India Post communicated vide Dte (GB) lr.no. 38-6/2010-DA dated 17.08.2012.

4.  Revision in the method of calculation of taxes and their rounding off communicated vide BD Dte lr.no. 57-0/2011-BD&MD dated 21.09.2012.

As per the latest communication, Service Tax, Edn. Cess and Higher Edn. Cess are to be rounded off together to the nearest rupee value instead of the current method of rounding up to the next higher rupee value.

5.  New Speednet Communication (C#.Net) module, which will replace the old Speednet Communication (VB 6.0).


II. Pre-requisites:

1.  Hardware:  Min. Pentium IV CPU with 2GHz speed, 1GB RAM and 500 MB free Hard Disk space.
2.  OS: Min. Windows XP SP2 or higher.
3.  Database:  Min. SQL Server 2000 or higher.
4.  Application Software:
     a)  Speednet Server Version 3.1.
     b)  Speednet Client Version 3.1.2 Release date: 15/12/2011.
5.  Other Requirements:
     a)  .Net Framework 2.0 or higher.

III. Upgradation Procedure:

Steps to Upgrade:
   1.   Upgrade the databases first.
   2. Uninstall the old Speednet Communication and Install the new Speednet Communication.
   3.   Upgrade to the Speednet client application.

Note:  The sequence of upgradation should be followed strictly else you cannot log in to Speednet.
           

1. Database Upgradation:

a) Take full backup of existing Databases i.e., POSPCC and POSPCCBackup
b) Ensure that SpeedNet is not in use in any system at the time of upgradation.
c) Run the EXL Scripts available in 'DB Exl Scripts Folder' using ScriptTool.exe and    check the contents of Log folder for details of upgradation and errors, if any.


2. SpeedNet Communication Module:

a) Ensure that SpeedNet is not in use in any system at the time of upgradation.
b) Copy the contents of Message, RXD and TXD Folders to any other location.
c) Uninstall the existing Communication Module using options available under Control Panel -->Add Remove Programs option.
d) Install the new Speednet Communication Module.
    Note:    i)  If .Net 2.0 Framework is not available, stop here, install .Net 2.0 Framework and then proceed with step (d).
                 ii)    Default Installation path:- C:\Program Files\EMSClient.
                iii)  Do not forget to update the communication path in Speednet Client under   Supervisor -->Master --> Environment --> Folder Paths.                  
e) Run the communication and complete the configuration.
 

3. SpeedNet Client Upgradation:

On successful upgradation of DBs and Communication Module - do the Client updation.
a)   Copy & overwrite the Speednet.exe, BNPLDataCorrection.exe, TBNPL.snt and 4 DLLs viz., BNPL.dll, CollectionAgent.dll, EMSDelivery.dll and SpeedLib.dll from the upgradation folder to the Speednet folder in all client systems.
b)   Register the 4 DLLs.
c)   Run BNPLDataCorrection.exe once, before using Speednet.
d)   Run Speednet Client, check Login and confirm version updates in the Login form, Date & Time form, About form and Reports.

IV.  Feedback/Error Reporting:

Please provide your feedback or report the errors by sending a mail to support@ceptmysore.net with the following subject:

'Speednet Version 3.1.2 - update 6 Dated: 29/09/2012 - Feedback/Error - Details.




Centre for Excellence in Postal Technology,
PTC Campus, Mysore - 570 010.

 
 
Download
File:Speednet_3.1.2(15122011)_Update6_29092012.zip

PATCH FOR SPEED POST TARIFF Update-4 to Meghdoot 7.0

As per CGM, BD & Mktg Directorate, New Delhi letter no. 57-06/2011-BD&MD
(pt) dated 21.09.2012, Speed Post tariff has been revised w.e.f. 01-10-2012.
Further it is clarified by PA Wing of Postal Directorate vide Letter No.PA/BKI/Service Tax/2012-13/D-6029 dated 19-9-2012 that Service tax and
education cess has to be rounded off as a single component to the nearest
rupee, instead of round upwards.
Based on the afore said two orders, modifications to Point of Sale application
have been done. Further the wnx.dll also has been modified and the updated
version is made available.

Hence this release.
 Download
File:ReleaseDocument.pdf


File:Update-4ToMeghdoot7.0.rar


Execution of SCS - SI entries for 29/09/2012

Software Development Centre, Chennai

Execution of SCS - SI entries for 29/09/2012
 
  • Unzip the files to a subfolder in SP5 folder in server or any one of the clients.
  • Logout of Sanchay Post from all the clients and server
  • Backup POST database
  • Execute "scs_si.exe". Click on 'RUN SCS SI'
  • This exe should be executed before day-end of 29/09/2012


 
Email issues related to this software to sblansupport@hotmail.com

Software Development Centre
O/o the Chief Postmaster General
Tamilnadu Postal Circle
Chennai - 600002
Phone: 044-65850861

September 27, 2012

New SpeedPost Rate From 1st October 2012



NEW SPEED POST RATE Changed From 1st October 2012

Patches for Sanchay Post Version 7.0 Dated 27/09/2012

Software Development Centre, Chennai

Patches for Sanchay Post Version 7.0
Sl.No.  Details Copy to Folder Uploaded on
1 Online Transactions (7) All systems with Sanchay Post Software, running the respective modules. SP5\OT 27/09/2012
2 SOSB Online (4) SP5\SOSB 27/09/2012
3 SP5\DE\SB 14/08/2012
4 SP5\SD\SB 14/08/2012
5 SP5\NR\DE 05/09/2012
6 SP5\NR\SD 05/09/2012
7 SP5\SBCO 05/09/2012
Email issues related to this software to sblansupport@hotmail.com


Software Development Centre
O/o the Chief Postmaster General
Tamilnadu Postal Circle
Chennai - 600002
Phone: 044-65850861

DBAnalyzer for Sanchay Post====Dated 27-09-2012

Software Development Centre, Chennai

DBAnalyzer for Sanchay Post
 


 
Email issues related to this software to sblansupport@hotmail.com

Software Development Centre
O/o the Chief Postmaster General
Tamilnadu Postal Circle
Chennai - 600002
Phone: 044-65850861

Known Issues - Sanchay Post Version 7.0

Software Development Centre, Chennai

Known Issues - Sanchay Post Version 7.0

1. NSC IX Issue 10years
No provision for handling NSC IX Issue has been made in Sanchay Post. So, as per SB order no.30/2011 dated 30/11/2011 NSC IX Issue (stock maintenance & certificate issue) should be to be done manually.
 
2. SCS Extended Accounts Closure
For SCS Accounts closed after completion of 8 years (extended accounts), interest for no. of days elapsed from date of maturity to date of closure is erroneously calculated at the rate of 9%.
  • Post Maturity has to be paid for completed months only at SB rates of interest.
  • Post Maturity Interest should be calculated manually at the time of closure.
3. SCS accounts extended after April 2012
  • For SCS Accounts extended after 01/04/2012, the interest rate should be at the prevailing rate, i.e. 9.3%. Software will calculate interest based on the date of opening of the account, i.e. 9%.
  • For these accounts, use 'Miscellaneous >> Updation of interest in extended SCS accounts' option in DBAnalyzer for solution.
4. Transfer-in of SCS extended accounts
For SCS extended accounts opened as transfer-in, open the SCS account as transferred-in with 21 withdrawals through online module. If one year has elapsed from the date of maturity, then use 'Miscellaneous >> Extension of transferred-in SCS accounts' option in DBAnalyzer for solution.
 
5. Maturity Date of NSC VIII Issue - 5years
No modification is done in Sanchay Post regarding the calculation of maturity period in respect of NSC VIII Issue - 5 years certificates. The maturity date of NSC VIII Issue certificates issued in Sanchay Post will be calculated on the basis of 6 years only and displayed as such in the case of 5 years certificates also.
 
   
Email issues related to this software to sblansupport@hotmail.com

Software Development Centre
O/o the Chief Postmaster General
Tamilnadu Postal Circle
Chennai - 600002
Phone: 044-65850861

Frequently Asked Questions - Sanchay Post Version 7.0

Software Development Centre, Chennai

Frequently Asked Questions - Sanchay Post Version 7.0

1. For SCS Accounts closed after completion of 8 years (extended accounts), interest for no. of days elapsed from date of maturity to date of closure is erroneously calculated at the rate of 9%.
  • Post Maturity has to be paid for completed months only at SB rates of interest.
  • Post Maturity Interest should be calculated manually at the time of closure.
2. After entering the details in SB >> ECS Debits & Credits form, the transactions are not reflected in LOT.
After entering the details in the COUNTER login, the transaction should be authorized by the Supervisor. Only after the transaction is authorized by the supervisor, it will be reflected in the LOT.
 
3. Cleared RD PRSS/agent cheques are not shown in ‘RD PRSS Post Entries’ form for selection.
While preparing the cheque list, select the scheme as ‘RDPRSS’ in case of agent’s  providing softcopy of the list created through ‘RD Customer Package 3.0’ provided by SDC with version 6.6.1 . These RD PRSS cheques will be displayed in ‘Post RD PRSS Entries’ form for selection after clearance.
 
4. RD Bulk cheques are not shown in ‘RD Bulk Acceptance’ form.
While preparing the cheque list, select the scheme as ‘RDBULK’ if the list is to be entered manually through ‘Bulk Posting’ form. RD Bulk cheques will be displayed in ‘RD Bulk Acceptance’ form after clearance.
 
5. An error message ‘Total amount does not tally’ is received when the cheque is selected for RDPRSS posting/RD bulk acceptance. What is the procedure for calculating cheque amount in case of RD PRSS/RD agents?
RD cheques collected from customers / agents should be for amount payable after deduction of rebate and inclusive of default fee, if applicable. A separate cheque should be collected for each list.
 
6. We are unable to enter transactions for BPL accounts.
For entering transactions in BPL accounts use the SB >> ECS - Debit and credit form (1310) >> Select manual and category as BPL. You will have to select category as INDP for INDP accounts, INWP for INWP accounts and so on.
 
7. While performing discharge in  'Encashment of other office KVP / NSC', an error 'To select type of discharge' is displayed.
Download Discharge_661.zip, unzip and run the patch from DBAnalyzer folder.
 
8. While posting the transactions through 'RD >> Post PRSS Entries' form (Form no.1123) using the file generated through RD Customer Package, error message 'The application has failed to start because MFC30.dll was not found. Re-installing the application may fix this problem' is displayed.
Download MFCDLL.zip, unzip and copy the files to 'SP5 >> Comm' Folder.
 
9. In 'Reports >> NSC Reports >> Certificates Purchased through Agent' form, an error message 'No transactions available for this day' is displayed even when transactions are available for the day.
Download Reports2008.zip, unzip and copy the file to DBAnalyzer folder and run it once from the same location.
 
10. While viewing RD Passbook in Online module, an error message "Select error: attempt to bind to a non-existent column" is displayed.
Run DBAnalyzer and click on the button "Version 6.6.1".
   
Email issues related to this software to sblansupport@hotmail.com

Software Development Centre
O/o the Chief Postmaster General
Tamilnadu Postal Circle
Chennai - 600002
Phone: 044-65850861

September 25, 2012

Corrigendum to RFP for DPR for setting up of Post Bank of India and responses to clarifications

Ministry of Finance assured to provide Indian Post Office Consumers Internet Banking Facility within a year. Now, we all face the problem with Indian Post that we can't withdraw fund by ATMs, CBS facility.

In a major exercise to boost its profitability, the Department of Posts (DoP) plans to introduce core banking solution besides setting up India Post ATMs and debit cards for its customers. “We have set target of bringing in core banking solution by 2012. It will ensure smooth online transactions. We are giving some e-payment services, but they are fragmented,” a top offical from Department of Post said. He added that the work for setting up 1,000 India Post ATMs was in advanced stage and DoP had already held parleys with vendors on this front. “We will also issue debit cards to our existing savings account-holders,” the source added.
The DoP is tying up with banks so that customers can use their India Post debit card at any ATM machine pan-India. With a network reach of over 1.44 lakh post offices, DoP hopes to transform itself into a post bank. “Yes, this is very much possible. We are offering three-fourth of a bank’s services and have the widest reach. The infrastructure is almost ready. In fact, we have given this proposal to the Ministry of Finance and are waiting for its comments,” he added.

The lack of modern banking facilities in rural areas and dependence of villagers on informal sector for their credit requirements prompted government to establish a post bank. “The aim of establishing a post bank is to provide banking services to the rural poor who still do not have modern banking facilities and still have to depend on informal sector for their credit requirements,” he said.

The Planning Commission had allocated Rs 5 crore during the 11th Plan period towards this purpose under the head of ‘studies and miscellaneous expenditure relating to setting up of Post Bank of India’. The DoP with its huge network already provides various financial services, including a post office savings bank, postal life insurance, pension payments and money transfer services.

See PDF format: CLICK HERE

Solutions for the general problems noticed in Update-3 to Meghdoot 7.0

DOWNLOAD THE SOLUTIONS FROM
Application
Problem Noticed
Solution
eMO
Collation Errors while executing eMO script files
Please run the eMO.exl
Treasury
Discrepancy in Generation of Voucher no. automatically while using Bank Remittance Option in Treasury Module when more than one remittance was made to the Bank on a particular day
Please run Treasury.exl
Sub Accounts
 Invalid Column name 'remittancedetails3'
Please replace the new
Sub Accounts exe
Postman
Error "Dly_Select_EVPForIssuingtoPostmen has too many arguments”
Please replace the new  Postman exe  and run eCounter.exl  
AccountsPBS
Script execution error  in offices where SQL 2000 is running
Please run Schedule.exl
Despatch
error while operator logging into Despatch Application for the red bag entries clearance
Please replace the new Despatch.exe and run Counter.exl
RNet Client
(CRC)
Syntax Error at the time of HVMO List Preparation
Please replace the new RNet.exe
-do-
List of BPC/MBCs not coming for the Bag Receipt option
Please follow the below steps:
 1)Please run the RegisterNet.exl
2) Give request for office master and hub master.
3) After the receipt of the data, first upload the office master and then the hub master.
R Net communication
Error Message in the log file "internet connection is Unavailable due to internet connectivity.
Please replace the new
RNetCommunication.exe
-do-
Error “Channel http is not registered with remoting services”
Please register RegisterCACft.exe

September 18, 2012

Known Issues - Sanchay Post Version 7.0

Software Development Centre, Chennai

Known Issues - Sanchay Post Version 7.0

1. NSC IX Issue 10years
No provision for handling NSC IX Issue has been made in Sanchay Post. So, as per SB order no.30/2011 dated 30/11/2011 NSC IX Issue (stock maintenance & certificate issue) should be to be done manually.
 
2. SCS Extended Accounts Closure
For SCS Accounts closed after completion of 8 years (extended accounts), interest for no. of days elapsed from date of maturity to date of closure is erroneously calculated at the rate of 9%.
  • Post Maturity has to be paid for completed months only at SB rates of interest.
  • Post Maturity Interest should be calculated manually at the time of closure.
3. SCS accounts extended after April 2012
  • For SCS Accounts extended after 01/04/2012, the interest rate should be at the prevailing rate, i.e. 9.3%. Software will calculate interest based on the date of opening of the account, i.e. 9%.
  • For these accounts, send the account number along with POCode being used in Sanchay Post to 'sblansupport@hotmail.com' for solution.
4. Transfer-in of SCS extended accounts
For SCS extended accounts opened as transfer-in, open the SCS account as transferred-in with 21 withdrawals through online module. If one year has elapsed from the date of maturity, then send the account number allotted at the transferee office along with POCode being used in Sanchay Post to 'sblansupport@hotmail.com' for solution.
 
5. Maturity Date of NSC VIII Issue - 5years
No modification is done in Sanchay Post regarding the calculation of maturity period in respect of NSC VIII Issue - 5 years certificates. The maturity date of NSC VIII Issue certificates issued in Sanchay Post will be calculated on the basis of 6 years only and displayed as such in the case of 5 years certificates also.
 

Email issues related to this software to sblansupport@hotmail.com

Software Development Centre
O/o the Chief Postmaster General
Tamilnadu Postal Circle
Chennai - 600002
Phone: 044-65850861

September 12, 2012

DO’s AND DON’Ts FOR BOOKING E-TICKETS THROUGH AGENTS

DO’s AND DON’Ts FOR BOOKING E-TICKETS THROUGH AGENTS

In order to educate people who book e-tickets through agent outlets and eliminate cases of tampering, overcharging, etc., the following Do’s and Don’ts are prescribed.
DOs
1) It should be checked whether the agent outlet is an authorised o­ne. The details of authorized agent outlets are available o­n the IRCTC website www.irctc.co.in. The photo ID and the authorization certificate of the agent which is prominently displayed at the agent outlet should be verified.
2) Fill up the booking/cancellation request and insist that your mobile number is fed into the system correctly. An SMS will be received o­n the above mobile number from IRCTC immediately as confirmation of booking. This SMS serves as a valid ticket which can be shown to the TTE along with the following proof of identity (in original) during travel.
Voter identity card/ Passport/ PAN card/ Aadhaar Card (UID)/ Driving Licence/ Photo ID card issued by the Central/State Govt./ Student Identity card with photograph issued by recognised school/college/ Nationalised Bank Pass book with photograph/ Credit card with laminated photograph
3) A print out is not necessary. If a print out is taken, it should be ensured that the name, address and contact number of the principal agent is printed.
4) A receipt for all bookings/cancellations should be insisted upon.
5) E-tickets can be cancelled through the same agent outlet without any additional service charge for cancellation.
DON’Ts
1) No additional charges have to be paid other than the following approved service charges per e-ticket (irrespective of the number of passengers)
·First AC, AC 2-tier, AC 3-tier : IRCTC Service charges Rs.20/- & Agent service charges Rs.20/-
·Sleeper & Second Sitting : IRCTC Service charges Rs.10/- & Agent service charges Rs.10/-.
·Gateway charges as applicable will be added.
2) No charges have to paid for printing or cancellation of tickets.
3) Do not buy e-tickets from agents which are issued between 8 AM and 12 Noon. If anyone is found travelling with such tickets, the ticket is liable to be cancelled and penal action will be initiated under the Railways Act. The website www.irctc.co.in is open exclusively for individual users from 8 AM to 12 Noon.
If the agent demands more than the prescribed service charges, complaint may be lodged at agentcomplaint@irctc.co.in (011-23475962) or care@irctc.co.in (011-39340000).

(V.J. ACCAMMA)
Chief Public Relations Officer
Source: indianrailways.gov.in  Via : http://cgstaffnews.com

How To Use Samsung Recovery Solution

STEP 1. Choose A Restore Method


Before restoring your computer, you first have to choose a restore method. You can use Samsung Recovery Solution 4 to restore your computer using one of the restore methods described below.
Basic Restore - A Basic Restore reloads all the Windows operating system files and leaves all personal files, programs and settings intact.  By reloading the Windows operating system, a Basic restore can fix many Windows related problems.
Complete Restore - A Complete Restore uses a Complete Backup to restore your system to the condition it was in when the Complete Backup was made.  If you have no stored Complete Backups, you can still use the Complete Restore function to restore your computer to its initial status.
Data Restore - A Data Restore reloads files that you have previously backed up using a Data Backup.
System Software Installation - System Software Installation can be used to reload all the Samsung application and device driver files, leaving all other programs and settings intact. By reloading the System Software you can solve many hardware related problems.
Notes: If you are unable to load Windows, you can still run Samsung Recovery Solution by holding the F4 when powering on the computer.

STEP 2. Perform A Basic Restore


A Basic Restore reloads all the Windows operating system files and leaves all personal files, programs and settings intact. By reloading the Windows operating system, a Basic Restore can fix many Windows related problems.
To perform a Basic Restore, follow these steps:
  1. Tap the F4 Key at the Samsung logo when you first power on the computer. This method would be used if the computer powers on, but Windows does not load.
  2. Click Agree to accept the Licensing Agreement. Samsung Recovery Solution 4 loads. If you close the Licensing Agreement dialog Samsung Recovery Solution 4 will close without making any changes.
  3. Restore 1.jpg
  1. Once Samsung Recovery Solution 4 loads, click Restore. The Restore dialog appears.
  2. Restore 1 Basic Restore 1.jpg
  1. Click Basic Restore. The Restore > Basic Restore dialog appears.
  2. Restore 1 Basic Restore 2.jpg
  1. On the Restore > Basic Restore dialog click Next.
  2. Important: Make sure to have power connected to the PC. If power is lost during a restore, you need to start the process again from the beginning.
  1. Samsung Recovery Solution 4 prompts you to restart the computer to continue. Click OK to restart the computer.
  2. Restore 1 Basic Restore 3.jpg
  1. The computer restarts, and presents the Samsung Recovery Solution 4 Licensing Agreement, click Agree to continue.
  2. A progress bar appears showing the current transfer speed, the amount of data copied, elapsed time and estimated total time to completion.
  3. Restore 1 Basic Restore 4.jpg
  1. After the Basic Restore is complete, Samsung Recovery Solution 4 prompts you to restart your computer. Click Yes to restart.
  2. Restore 1 Basic Restore 5.jpg
  1. After you restart your computer, the restore process is complete.

STEP 3. Perform A Complete Restore


This restores the PC to the condition it was in when the Complete Backup was made.  If a Complete Backup was never made, this can still be used to restore the PC to its initial status. (Out of the Box condition)
Warning: A Complete restore erases all current files, settings, programs, and other data and replaces them with the files, settings, programs, and other data contained in the Complete Backup. In other words, it restores your computer to the way it was when you made the Complete Backup. Also, note that any programs installed after the Complete Backup will still need to be reinstalled.
Important: If you have data that you need to save, create a Data Backup before performing a Complete Restore. With Data Backup you can save your files to an external device and then use Data Restore to load those files back onto the PC.
To perform a Complete Restore, follow these steps:
  1. Tap the F4 Key at the Samsung logo when you first power on the computer. This method would be used if the computer powers on, but Windows does not load.
  2. Click Agree to accept the Licensing Agreement. Samsung Recovery Solution 4 loads. If you close the Licensing Agreement dialog Samsung Recovery Solution 4 will close without making any changes.
  3. Restore 1.jpg
  1. Once Samsung Recovery Solution 4 loads, click Restore. The Restore dialog appears.
  2. Restore 2 Complete Restore 1.jpg
  1. Click Complete Restore. The Restore > Complete Restore dialog appears.
  2. Restore 2 Complete Restore 2.jpg
  1. On the Restore > Complete Restore dialog, there is a list of backups created using Complete Backup and the expected time needed to perform a restore with each backup. If no backups have been created then the Computer Initial Status backup is the only item listed. Click the backup you would like to use for this restore, and then click Next.
  2. Important: Make sure to have power connected to the PC. If power is lost during a restore, you need to start the process again from the beginning.
  1. Samsung Recovery Solution 4 prompts you to restart the computer to continue. Click OK to restart the computer.
  2. Warning: If you have data on drive C that you do not want to lose, stop now and perform a Data Backup.
    Restore 2 Complete Restore 3.jpg
  1. The computer restarts and Samsung Recovery Solution 4 prompts you to click Yes to Delete all data on drive C. Click yes to proceed.
  2. Restore 2 Complete Restore 4.jpg
  1. A progress bar appears showing the current transfer speed, the amount of data copied, elapsed time, and estimated total time to completion.
  2. Restore 2 Complete Restore 5.jpg
  1. After the Complete Restore is complete, Samsung Recovery Solution 4 prompts you to restart your computer. Click OK to restart.
  2. Restore 2 Complete Restore 6.jpg
  1. After you restart your computer, the restore process is complete.
  2. Notes:
    • You will need to perform an additional restart for Windows to apply it's changes.
    • (depending on the system) you will also receive a Hyperspace notification
      • Click Reinstall to overwrite the current copy of Hyperspace.
      • Click Uninstall to remove Hyperspace from the computer.
      • Click Cancel to leave Hyperspace unchanged.

STEP 4. Perform A Data Restore


A Data Restore reloads files that you have previously backed up using a Data Backup.
To perform a Data Restore, follow these steps:
  1. Tap the F4 Key at the Samsung logo when you first power on the computer. This method would be used if the computer powers on, but Windows does not load.
  2. Click Agree to accept the Licensing Agreement. Samsung Recovery Solution 4 loads. If you close the Licensing Agreement dialog Samsung Recovery Solution 4 will close without making any changes.
  3. Restore 1.jpg
  1. Once Samsung Recovery Solution 4 loads, click Restore. The Restore dialog appears.
  2. Restore 3 Data Restore.jpg
  1. Click Data Restore. The Restore > Data Restore dialog appears.
  2. Restore 3 Data Restore 1.jpg
  1. On Restore > Data Restore dialog, there is a list of backups created using Data Backup. If no backups have been created, the list will be empty. Select the backup you would like to use for this restore, and uncheck any items you do not want to restore. When you are finished, click Next.
  2. Samsung Recovery Solution 4 displays a window offering two choices. After making a selection, click Next.
    • Click Original Path if you want to restore files to their original locations.
    • Click New Path, and then click Browse to select a new location.
    Restore 3 Data Restore 2.jpg
  1. Samsung Recovery Solution 4 prompts you to confirm the restore. Click Yes to continue.
  2. Restore 3 Data Restore 3.jpg
  1. Samsung Recovery Solution 4 displays a progress bar to show you the current progress of the restore.
  2. Restore 3 Data Restore 5.jpg
    Note: If the files you are restoring already exist in the location selected in step 5, Samsung Recovery Solution 4 will ask you whether to overwrite the current files with the backup files.
    • Click Yes to overwrite the files.
    • Click No to keep the current files on the computer.
    Restore 3 Data Restore 4.jpg
  1. After the Data Restore is complete, Samsung Recovery Solution 4 prompts you to click OK.
    • Click OK to complete the restore.
    • Click Detail >> for detailed information on any data restore errors.
    Restore 3 Data Restore 6.jpg
  1. After you’ve clicked OK, the Data restore is complete. Close Samsung Recovery Solution 4.

STEP 5. Perform A System Software Installation


System Software Installation can be used to reload all the Samsung application and device driver files, leaving all other programs, and settings intact. By reloading the System Software you can solve many hardware related problems.
To perform a System Software Installation, follow these steps:
  1. Tap the F4 Key at the Samsung logo when you first power on the computer. This method would be used if the computer powers on, but Windows does not load.
  2. Click Agree to accept the Licensing Agreement. Samsung Recovery Solution 4 loads. If you close the Licensing Agreement dialog Samsung Recovery Solution 4 will close without making any changes.
  1. Once Samsung Recovery Solution 4 loads, click System Software. The System Software dialog appears.
  1. Click System Software Installation. Samsung Recovery Solution 4 prompts you to use Add & Remove programs in Control Panel for software related issues.
    • If the issue you're experiencing is with a Samsung program or device driver, click Yes to continue.
    • If the issue you're experiencing is with a program you have installed, click No and use Add or Remove programs in Control Panel.
  1. On the System Software dialog, select Recommended or Minimum-Required Items.
    • Recommended Items - This installs a list of drivers or programs that are not currently installed on your PC from the backup created using System Software Backup.
    • Minimum-Recommended - This installs the minimum required components (drivers, Samsung programs, Windows programs, etc.) that if not installed, may cause problems with your PC.
  1. After making your selection, click Install Now! to begin the installation process.
  1. System Software prompts you to restart the computer, click Finish to restart.
  1. After you restart your computer, the install process is complete.

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